We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
Canada
15-30 Business days
United States
15-30 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of shophigher.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 13 customer ratings
13 reviews
100% of buyers enjoyed this product!
5 stars
( 13 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
V***a –
Excellent quality, there is no smell at all! It was about 3 weeks)
Rated 5 out of 5
D***i –
Ordered 11.11 received in a week! 18.11! This is the fastest delivery) to Petersburg! The kit is also very satisfied: pleasant to the body, gentle. At its Xs-S, height 158, -took M, did not lose, free, but also does not hang out) perfect, in general! Someone wrote that there were leads on the product, I have everything super. Highly recommend!
Rated 5 out of 5
R***r –
На рост 175, размер 46 российский подошло хорошо. Брюки не в пол, а до щиколотки, но мне так и нужно. У пижамы свободная элегантность. Доставка быстрая. Я довольна. Спасибо! 🙂
Rated 5 out of 5
V*** –
Just amazing quality, color! I do not want to climb out of it so comfortably and gently in it)) delivery in 10 days!
Rated 5 out of 5
M***a –
It came in 15 days to the Yaroslavl region together with 4 orders. Pajamas are happy, despite the short pants. Although I chose on my size S, pajamas in size L. To the touch, pajamas are pleasant soft. Maybe rayon. Recommend
Rated 5 out of 5
I***a –
A wonderful suit!, the quality is excellent, for the House what you need, the body is pleasant. Took on her 46 more, I love free home clothes
Rated 5 out of 5
O***a –
Excellent pajamas, the size approached the parameters 92-67-100 and the height of 169 cm, the village is free, just like I wanted. Thank you store!
Rated 5 out of 5
L***a –
Very cool, I’m happy
Rated 5 out of 5
M***o –
At 175 was short. But the quality is satisfied.
Rated 5 out of 5
O***a –
Very satisfied with the purchase, beautiful pajamas or a set for home. The quality is super, even the threads almost do not stick out. On my usual top with a bottom M and height 170 came up L size. I will wear it most likely in a warm season, although even with my position, pajamas fit in size. Delivery is very fast. Recommend!
Rated 5 out of 5
E***n –
Pajamas are great! Pleasant to the body, despite the fact that synthetics, the color is thickened, on height 164 length back to back, you could trousers and on a longer length. Sleeve norms. Washed, everything is OK! Almost does not crumple. Delivery is fast, less than 3 weeks. The order is satisfied, thank you to the store!
Rated 5 out of 5
A***s –
Cool, gentle pajamas. Sewn very high quality. After steaming remained some where the divorce, but this is expected for such a fabric and color. On my parameters 94 og, 93 OB and pregnant belly 20 weeks came super. Shoulders 38 and sits L perfectly, freely. The elastic is not tight, which I’m unavoidable happy with. Height 160 and if you put the pants below the waist, then they will be in length just right, probably, but I would prefer even longer. Delivered pajamas very quickly.
Rated 5 out of 5
A***n –
Pajamas are great! The size s perfectly fit the size of the manufacturer M. height 158.
Only logged in customers who have purchased this product may leave a review.
V***a –
Excellent quality, there is no smell at all! It was about 3 weeks)
D***i –
Ordered 11.11 received in a week! 18.11! This is the fastest delivery) to Petersburg! The kit is also very satisfied: pleasant to the body, gentle. At its Xs-S, height 158, -took M, did not lose, free, but also does not hang out) perfect, in general! Someone wrote that there were leads on the product, I have everything super. Highly recommend!
R***r –
На рост 175, размер 46 российский подошло хорошо. Брюки не в пол, а до щиколотки, но мне так и нужно. У пижамы свободная элегантность. Доставка быстрая. Я довольна. Спасибо! 🙂
V*** –
Just amazing quality, color! I do not want to climb out of it so comfortably and gently in it)) delivery in 10 days!
M***a –
It came in 15 days to the Yaroslavl region together with 4 orders. Pajamas are happy, despite the short pants. Although I chose on my size S, pajamas in size L. To the touch, pajamas are pleasant soft. Maybe rayon. Recommend
I***a –
A wonderful suit!, the quality is excellent, for the House what you need, the body is pleasant. Took on her 46 more, I love free home clothes
O***a –
Excellent pajamas, the size approached the parameters 92-67-100 and the height of 169 cm, the village is free, just like I wanted. Thank you store!
L***a –
Very cool, I’m happy
M***o –
At 175 was short. But the quality is satisfied.
O***a –
Very satisfied with the purchase, beautiful pajamas or a set for home. The quality is super, even the threads almost do not stick out. On my usual top with a bottom M and height 170 came up L size. I will wear it most likely in a warm season, although even with my position, pajamas fit in size. Delivery is very fast. Recommend!
E***n –
Pajamas are great! Pleasant to the body, despite the fact that synthetics, the color is thickened, on height 164 length back to back, you could trousers and on a longer length. Sleeve norms. Washed, everything is OK! Almost does not crumple. Delivery is fast, less than 3 weeks. The order is satisfied, thank you to the store!
A***s –
Cool, gentle pajamas. Sewn very high quality. After steaming remained some where the divorce, but this is expected for such a fabric and color. On my parameters 94 og, 93 OB and pregnant belly 20 weeks came super. Shoulders 38 and sits L perfectly, freely. The elastic is not tight, which I’m unavoidable happy with. Height 160 and if you put the pants below the waist, then they will be in length just right, probably, but I would prefer even longer. Delivered pajamas very quickly.
A***n –
Pajamas are great! The size s perfectly fit the size of the manufacturer M. height 158.