We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
Canada
15-30 Business days
United States
15-30 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of shophigher.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 15 customer ratings
15 reviews
100% of buyers enjoyed this product!
5 stars
( 15 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
A***v –
Photo After washing at 30 degrees, everything is fine! The material is qualitatively sewn and comfortably sits on the body. On height 162 took the size of “L”. Definitely the recommendations of cion!
Rated 5 out of 5
B***a –
The product is of excellent quality and is such as the description. It has a different cut with which the sleeves do not fully cover the pulse, but it corresponds to the size measures. Yes, you have to look at the measurements in cm/un to choose the right size.
Rated 5 out of 5
A***n –
Height 178, weight 82 kg ordered XXXL. Sewing quality lines are even, the threads do not stick out, the material is tight stretches freely does not squeeze. Thanks to the store for prompt sending the order. The goods reached quickly, in integrity and safety, track tracking. I recommend the seller, I will order more.
Rated 5 out of 5
E***a –
The quality is excellent, my husband really liked it! Husband wears usually m, took XL. Its size shoulders 46 cm chest girth 102, hips 96. The elastic on the pants does not press. The dimensional grid is accurate, everything came perfectly! Color and description corresponds. I recommend it to everyone!
Rated 5 out of 5
A***k –
The quality is excellent, and warm but here are the sleeves for growth 176 cm a little short, and so ideal
Rated 5 out of 5
Customer –
Quality is good, fit in size, the track was tracked, thanks I advise everyone
Rated 5 out of 5
I***P –
my height 182 cm, weight 110 kg. medium thickness, good quality.
Rated 5 out of 5
S***a –
Linen quality, pleasant to the body, my husband liked it. On the height of 178 cm, the weight of 80 kg XXXL came up.
Rated 5 out of 5
R***r –
The quality is excellent. Warm, soft, comfortable. XXL pants are short.
Rated 5 out of 5
O***v –
Delivered to picalevo Lo in 9 days. Packed perfectly. 4XL size on my 177 and 75 only. The quality of tailoring is good. I recommend the goods and the store. Thanks for the fast delivery.
Rated 5 out of 5
F***z –
I buy a second time from this store, I recommend it
Rated 5 out of 5
S***w –
The underwear received quickly, at first glance everything is fine, in a couple of days we expect frost-35… I will test-I’ll add a review. Seller-responsible
Rated 5 out of 5
R***v –
The parcel went +-a month. The quality is excellent. Everything is dense and warm. The material is soft and pleasant to the touch. The size approached (thanks to the scale with dimensions)
Rated 5 out of 5
G***t –
3 XL for height 176, weight 90 sits perfectly. To the body is very nice. Cloth dense inside fleece, delivered quickly. I advise.
Rated 5 out of 5
V***n –
Warm kit. My height is 175, weight is 70 kg. Took XXL. Full people will press on the stomach. It suited me perfectly. Seams are strong, quality. Seller recommend.
Only logged in customers who have purchased this product may leave a review.
A***v –
Photo After washing at 30 degrees, everything is fine! The material is qualitatively sewn and comfortably sits on the body. On height 162 took the size of “L”. Definitely the recommendations of cion!
B***a –
The product is of excellent quality and is such as the description. It has a different cut with which the sleeves do not fully cover the pulse, but it corresponds to the size measures. Yes, you have to look at the measurements in cm/un to choose the right size.
A***n –
Height 178, weight 82 kg ordered XXXL. Sewing quality lines are even, the threads do not stick out, the material is tight stretches freely does not squeeze. Thanks to the store for prompt sending the order. The goods reached quickly, in integrity and safety, track tracking. I recommend the seller, I will order more.
E***a –
The quality is excellent, my husband really liked it! Husband wears usually m, took XL. Its size shoulders 46 cm chest girth 102, hips 96. The elastic on the pants does not press. The dimensional grid is accurate, everything came perfectly! Color and description corresponds. I recommend it to everyone!
A***k –
The quality is excellent, and warm but here are the sleeves for growth 176 cm a little short, and so ideal
Customer –
Quality is good, fit in size, the track was tracked, thanks I advise everyone
I***P –
my height 182 cm, weight 110 kg. medium thickness, good quality.
S***a –
Linen quality, pleasant to the body, my husband liked it. On the height of 178 cm, the weight of 80 kg XXXL came up.
R***r –
The quality is excellent. Warm, soft, comfortable. XXL pants are short.
O***v –
Delivered to picalevo Lo in 9 days. Packed perfectly. 4XL size on my 177 and 75 only. The quality of tailoring is good. I recommend the goods and the store. Thanks for the fast delivery.
F***z –
I buy a second time from this store, I recommend it
S***w –
The underwear received quickly, at first glance everything is fine, in a couple of days we expect frost-35… I will test-I’ll add a review. Seller-responsible
R***v –
The parcel went +-a month. The quality is excellent. Everything is dense and warm. The material is soft and pleasant to the touch. The size approached (thanks to the scale with dimensions)
G***t –
3 XL for height 176, weight 90 sits perfectly. To the body is very nice. Cloth dense inside fleece, delivered quickly. I advise.
V***n –
Warm kit. My height is 175, weight is 70 kg. Took XXL. Full people will press on the stomach. It suited me perfectly. Seams are strong, quality. Seller recommend.