We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
Canada
15-30 Business days
United States
15-30 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of shophigher.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 17 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
J***e –
Looks very good, feels very safe and strong without it being too bulky.
Rated 5 out of 5
I***h –
Ordered 11.11 received 23.11 before Tatarstan, I order the case not for the first time, already all family. The cover is awesome and very high quality, the sides cover completely, the camera does not bulge, the buttons are specially made soft, I recommend definitely, the back surface is matte and does not slip to the touch
Rated 5 out of 5
S***v –
This is the best case for my whole life!!!!! The first green one lies next to you!!!!! I also wanted a matte transparent-white like this!!!! Well, get the song guys!!!! T, k, iPhone 11 mint color It looks like a!!!!! All holes (Slits) in perfect form are made!!! I say,-this quality catch the cover is not every time it turns out!!!! As for me, it is better I do not even look for!!!!! You can put the screen on the table-never touch the surface of the t, k, the edge of the cover will not give!!!! The material itself of the cover well, just ahuenen!!!!! This should be anointed yourself!!! So understand!!!! Take it! You will never regret it!
Rated 5 out of 5
P***v –
Great case. And the color you wanted. The only thing that on the side of the button. The side is leaving the back. But it’s not critical. With the phone inside the operation does not affect!
Rated 5 out of 5
K***e –
Отправили на следующий день. Дошло в МО за 9 суток. Писала продавцу с просьбой о доп.кнопочках, он их положил (на фото видно). Качество чехла неплохое, бортики жесткие, задняя панель матовая и тоже жестковата. Сам чехол по ощущениям надежный, должен хорошо защищать. Хорошо обработаны все грани.
Rated 5 out of 5
N***a –
Лучший чехол!
Rated 5 out of 5
K***a –
Very good case! Looks Chic!!! I sat perfectly! Took on iPhone 11 about Max.
Rated 5 out of 5
M***M –
good product, recommended, shipped fast!
Rated 5 out of 5
Customer –
everything is good and high quality. but it’s thicker than expected.
Rated 5 out of 5
M***a –
Excellent cover, made qualitatively, pleasant touch. Got to Saratov in 14 days. Seller Thank you!
Rated 5 out of 5
K***m –
The case is very durable not flimsy or silicone-based very sturdy built. The only problem is I ordered it several months ago when I had a iPhone XR. Which is what this case is designed to fit as you can see in the photos. I now have an iPhone 12, and hopefully if the store reads his feedback comments would be willing to send me The same exact case for an iPhone 12. Or if you could email me and let me know if you provide free returns. I’ve never had to return anything so I’m not sure of the process. If we can get an exchange initiated that would be fantastic as I I do like the case otherwise I would not of ordered it to begin with but unfortunately as previously mentioned it and it fits the previous model iPhone.
Rated 5 out of 5
D***s –
Ordered at a discount of 3 $. Got almost nothing. Quality is good
Rated 5 out of 5
Customer –
The back wall is bulging out of the sides, nothing wrong, just looks strange. At the junction of the transparent back wall and the elastic side, there are uneven, which you cling to with your finger when you hold the phone, a little annoying.
Rated 5 out of 5
N***n –
As described phone case is so smooth and strong enough for my phone.
Rated 5 out of 5
R***m –
The case was sent quickly, the quality is super) very pleasant to the touch, it will protect the phone well, and for the ease of pressing the buttons, a separate respect to the store) I liked the maximum
Rated 5 out of 5
M***v –
The cover is simply chic! Material, color, ergonomics, all straight very cool for the price of 100 GRN. Incredibly pleasant and comfortable. Very pleased with the purchase. The cover is universal for 6,7,8. This is written description, read more carefully)
Rated 5 out of 5
F***o –
Very good warm. Very good
Only logged in customers who have purchased this product may leave a review.
J***e –
Looks very good, feels very safe and strong without it being too bulky.
I***h –
Ordered 11.11 received 23.11 before Tatarstan, I order the case not for the first time, already all family. The cover is awesome and very high quality, the sides cover completely, the camera does not bulge, the buttons are specially made soft, I recommend definitely, the back surface is matte and does not slip to the touch
S***v –
This is the best case for my whole life!!!!! The first green one lies next to you!!!!! I also wanted a matte transparent-white like this!!!! Well, get the song guys!!!! T, k, iPhone 11 mint color It looks like a!!!!! All holes (Slits) in perfect form are made!!! I say,-this quality catch the cover is not every time it turns out!!!! As for me, it is better I do not even look for!!!!! You can put the screen on the table-never touch the surface of the t, k, the edge of the cover will not give!!!! The material itself of the cover well, just ahuenen!!!!! This should be anointed yourself!!! So understand!!!! Take it! You will never regret it!
P***v –
Great case. And the color you wanted. The only thing that on the side of the button. The side is leaving the back. But it’s not critical. With the phone inside the operation does not affect!
K***e –
Отправили на следующий день. Дошло в МО за 9 суток. Писала продавцу с просьбой о доп.кнопочках, он их положил (на фото видно). Качество чехла неплохое, бортики жесткие, задняя панель матовая и тоже жестковата. Сам чехол по ощущениям надежный, должен хорошо защищать. Хорошо обработаны все грани.
N***a –
Лучший чехол!
K***a –
Very good case! Looks Chic!!! I sat perfectly! Took on iPhone 11 about Max.
M***M –
good product, recommended, shipped fast!
Customer –
everything is good and high quality. but it’s thicker than expected.
M***a –
Excellent cover, made qualitatively, pleasant touch. Got to Saratov in 14 days. Seller Thank you!
K***m –
The case is very durable not flimsy or silicone-based very sturdy built. The only problem is I ordered it several months ago when I had a iPhone XR. Which is what this case is designed to fit as you can see in the photos. I now have an iPhone 12, and hopefully if the store reads his feedback comments would be willing to send me The same exact case for an iPhone 12. Or if you could email me and let me know if you provide free returns. I’ve never had to return anything so I’m not sure of the process. If we can get an exchange initiated that would be fantastic as I I do like the case otherwise I would not of ordered it to begin with but unfortunately as previously mentioned it and it fits the previous model iPhone.
D***s –
Ordered at a discount of 3 $. Got almost nothing. Quality is good
Customer –
The back wall is bulging out of the sides, nothing wrong, just looks strange. At the junction of the transparent back wall and the elastic side, there are uneven, which you cling to with your finger when you hold the phone, a little annoying.
N***n –
As described phone case is so smooth and strong enough for my phone.
R***m –
The case was sent quickly, the quality is super) very pleasant to the touch, it will protect the phone well, and for the ease of pressing the buttons, a separate respect to the store) I liked the maximum
M***v –
The cover is simply chic! Material, color, ergonomics, all straight very cool for the price of 100 GRN. Incredibly pleasant and comfortable. Very pleased with the purchase. The cover is universal for 6,7,8. This is written description, read more carefully)
F***o –
Very good warm. Very good