We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
Canada
15-30 Business days
United States
15-30 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of shophigher.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 5.00 out of 5 based on 17 customer ratings
17 reviews
100% of buyers enjoyed this product!
5 stars
( 17 )
4 stars
( 0 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
K***a –
Warm thick soft, but the size should be taken straight more. Pants came up, and the jacket straight pulls. My size is m. I returned the goods, the money was returned.
Rated 5 out of 5
E***a –
Pants for 157 back-to-back, the suit is soft
Rated 5 out of 5
O***o –
The order received quickly after 10 days. The dimensional grid does not correspond to a little on 48R on the grid by weight and growth of HL. It matches me, but it’s very tight. It was necessary to take 2HL. Well, in the rest everything corresponds to the description is nice to the body warm thanks to the store for fast delivery. And change the grid size. I shoot the star only because of the dimensional grid.
Rated 5 out of 5
V***r –
Very cool thermal underwear, even better than expected. On the parameters: 84 chest girth, 70 waist, 90 hips, L densely. There is an interesting moment-on the chest, back, knees it is double. For Frost good.
Rated 5 out of 5
K***k –
The costume is good, warm. On the pants a little split seam and so everything is fine.
Rated 5 out of 5
R***r –
Thank you
Rated 5 out of 5
S***o –
The store sent the goods immediately after payment. Track number was tracked by Hong Kong Post, came quickly. On the size 44-46 height 158 size “L” sat down as poured, which is rare without fitting. Less is no longer necessary-it will not climb, but no more, because. It is worn under clothes. Linen is soft, pleasant to the body. In the apartment, at room temperature in it it seemed even hot. I hope that in the cold will not fail. It was neatly packed and on the road it was not much crumpled. Thermal underwear (different) I use not the first year-the thing is very convenient. Thank you very much to the seller.
Rated 5 out of 5
M***m –
At first glance, thermal underwear is good, size L is small, corresponds to 46 size. Let’s see how it will behave in the process of wearing.
Rated 5 out of 5
S***a –
Like in the picture. In Black, the sleeve is short as on the model. The size approached the parameters 90/65/90.
Rated 5 out of 5
Customer –
The clothes are nice, warm and soft, and look good. The store has a very good attitude, and the logistics is really fast. It will arrive in 10 days. Saved this winter hahahahahahahahaha
Rated 5 out of 5
Customer –
I am very satisfied with the clothes received. It is worthy of being an old brand for many years. It is trustworthy. The clothes are made of pure cotton, and the fluff inside is very comfortable to the touch. The clothes do not have any extra threads.
Rated 5 out of 5
E***a –
I liked it very much. Soft plush inside. Warm. Went to the forest dressed AT-6 under the windbreaker, did not freeze. Only wrong with the size, it was necessary to take L. So also nothing but short pants to the ankle, and the sleeves can be slightly more authentic. I’ll wear it. I took on growth of 160 and 57 kg, ot-78, ob-96, og-88.
Rated 5 out of 5
A***o –
Seller recommend.
Rated 5 out of 5
Customer –
The golden velvet is very warm and I am very satisfied this time. I weigh 51kg and wear the M size. The logistics is fast and the price is affordable
Rated 5 out of 5
Customer –
Very warm and comfortable, will not fade or shed after washing, will come again in the future!
Rated 5 out of 5
Customer –
The size of the sole is excellent, the fabric is very warm, light and pleasant to the body. Delivery pleasantly pleased
Rated 5 out of 5
S***a –
The order was delivered very quickly. Issued on November 11 and on November 30 already received an order at the post office. The kit corresponds to the presented photo. Hope will serve long and well.
Only logged in customers who have purchased this product may leave a review.
K***a –
Warm thick soft, but the size should be taken straight more. Pants came up, and the jacket straight pulls. My size is m. I returned the goods, the money was returned.
E***a –
Pants for 157 back-to-back, the suit is soft
O***o –
The order received quickly after 10 days. The dimensional grid does not correspond to a little on 48R on the grid by weight and growth of HL. It matches me, but it’s very tight. It was necessary to take 2HL. Well, in the rest everything corresponds to the description is nice to the body warm thanks to the store for fast delivery. And change the grid size. I shoot the star only because of the dimensional grid.
V***r –
Very cool thermal underwear, even better than expected. On the parameters: 84 chest girth, 70 waist, 90 hips, L densely. There is an interesting moment-on the chest, back, knees it is double. For Frost good.
K***k –
The costume is good, warm. On the pants a little split seam and so everything is fine.
R***r –
Thank you
S***o –
The store sent the goods immediately after payment. Track number was tracked by Hong Kong Post, came quickly. On the size 44-46 height 158 size “L” sat down as poured, which is rare without fitting. Less is no longer necessary-it will not climb, but no more, because. It is worn under clothes. Linen is soft, pleasant to the body. In the apartment, at room temperature in it it seemed even hot. I hope that in the cold will not fail. It was neatly packed and on the road it was not much crumpled. Thermal underwear (different) I use not the first year-the thing is very convenient. Thank you very much to the seller.
M***m –
At first glance, thermal underwear is good, size L is small, corresponds to 46 size. Let’s see how it will behave in the process of wearing.
S***a –
Like in the picture. In Black, the sleeve is short as on the model. The size approached the parameters 90/65/90.
Customer –
The clothes are nice, warm and soft, and look good. The store has a very good attitude, and the logistics is really fast. It will arrive in 10 days. Saved this winter hahahahahahahahaha
Customer –
I am very satisfied with the clothes received. It is worthy of being an old brand for many years. It is trustworthy. The clothes are made of pure cotton, and the fluff inside is very comfortable to the touch. The clothes do not have any extra threads.
E***a –
I liked it very much. Soft plush inside. Warm. Went to the forest dressed AT-6 under the windbreaker, did not freeze. Only wrong with the size, it was necessary to take L. So also nothing but short pants to the ankle, and the sleeves can be slightly more authentic. I’ll wear it. I took on growth of 160 and 57 kg, ot-78, ob-96, og-88.
A***o –
Seller recommend.
Customer –
The golden velvet is very warm and I am very satisfied this time. I weigh 51kg and wear the M size. The logistics is fast and the price is affordable
Customer –
Very warm and comfortable, will not fade or shed after washing, will come again in the future!
Customer –
The size of the sole is excellent, the fabric is very warm, light and pleasant to the body. Delivery pleasantly pleased
S***a –
The order was delivered very quickly. Issued on November 11 and on November 30 already received an order at the post office. The kit corresponds to the presented photo. Hope will serve long and well.